Guide on email and web accessibility

This guide explores various disabilities and their impacts on user experiences in web and email environments. It also details best practices for each disability and ensures that your emails are fully optimized for an exceptional user experience.

With this guide, you will:

explore various types of disabilities;
investigate how these disabilities particularly impact web and email experiences;
learn statistics on the likelihood that your users and subscribers have disabilities that might hinder their experience with your website, product, or emails if they are not optimized;
receive guidance on optimizing websites and emails for users with all types of disabilities to ensure positive user experiences for your subscribers.

Every day your emails reach thousands of inboxes. For many subscribers, reading them isn’t easy. 1.3B people live with a disability. Many use screen readers, rely on high contrast, or need clear navigation just to understand your message. Accessible emails build trust and perform better. It’s not just compliance — it’s how you show every subscriber they matter.