What is an email bounce?

Email communication has become an essential part of our daily lives, and we rely on it to send and receive information quickly and efficiently. However, despite our best efforts, not all emails are delivered successfully. Sometimes, an email you send may not reach its intended recipient and instead "bounces" back to you. In this article, we will explore an email bounce, why it happens, and how to avoid it.

Definition of email bounce

Email bounce refers to the failure of an email message to reach its intended recipient. This can occur for various reasons, such as a non-existent email address, a full inbox, or a server issue. When an email bounces, it is returned to the sender with an error message, indicating that the message was not delivered.

Understanding the types of email bounces

There are two types of email bounces: hard bounce and soft bounce.

Hard bounce

A hard bounce occurs when an email is returned to the sender because the recipient's email address is invalid or doesn't exist. This could be due to several reasons, such as a typo in the email address or it no longer being in use. Hard bounces should be removed from your email list immediately, as continuing to send emails to invalid email addresses can result in being marked as spam.

Soft bounce

A soft bounce occurs when an email is returned to the sender for a temporary reason, such as the recipient's inbox being full or the recipient's email server being down. Soft bounces can also occur if the email is too large to be delivered. If an email bounces back as a soft bounce, it may be worth trying to send it again later.

Reasons for email bounces

There are many reasons why an email can bounce. Here are some of the most common reasons:

  • invalid email address;
  • the email address doesn't exist;
  • the recipient's inbox is full;
  • the email is too large;
  • the recipient's email server is down or experiencing issues;
  • an email is marked as spam or blocked by the recipient's email server.

Minimizing email bounces

There are several ways to minimize the number of email bounces you experience:

  • use double opt-in to ensure that email addresses are valid and current;
  • regularly clean your email list to remove invalid or inactive email addresses;
  • segment your email list to send targeted messages to specific groups;
  • use a reliable email service provider to ensure your emails are delivered and avoid being flagged as spam.

Wrapping up

Email bounces can be frustrating, but they are unavoidable in email marketing. By understanding the different types of email bounces and why they occur, you can take steps to minimize their impact on your email campaigns. Keep your email list up to date and clean, use a reliable email service provider, use double opt-in, and avoid sending emails to invalid or inactive email addresses to help minimize the number of bounces you experience.

Liubov Zhovtonizhko_Photo
Liubov Zhovtonizhko Copywriter at Stripo
Share to
Type
Industry
Seasons
Integrations
Stripo editor
Simplify email production process.
Stripo plugin
Integrate Stripo drag-n-drop editor to your web application.
Order a Custom Template
Our team can design and code it for you. Just fill in the brief and we'll get back to you shortly.